Payment options


Credit Card:

We accept visa, mastercard and JCB credit card. Please note there are 3% administration fees.

 

Wire Transfer:

Please contact us.

LINE: Contact us

EMAIL:a0966449293@gmail.com

Wechat: sunmoonlakefun

Shipping & delivery


*Take your tickets at the window

**Sun Moon Lake Boat Ticket Office(near Shueishe Visitor Center)

No. 163, Zhongshan Rd., Yuchi Township, Nantou County (near Shueishe Visitor Center)

 

Water activities Ita Shao Station (limited to kayak, eco-self-driving boat)

Please take confirmation Email to the store(09:00-17:00) to pick up your tickets.

No. 11, Shuishalian St., Yuchi Township, Nantou County 555, Taiwan (R.O.C.)

 

Order tracking


From here:

https://sunmoonlaketickets.waca.ec/order/query

Sales & refunds


Refund instructions:

・According to Announcement of Sun Moon Lake National Scenic Area Administration, in case of adverse weather conditions (strong wind, a dense fog, heavy rain…etc.), all activities are stopped and the pier is closed.the session may be cancelled.  In which case we can reschedule or  refund the fees with deduction of $50 insurance cost per each. (The groups has already set out are NOT applicable.)

・If you make reservation for group or sunrise trip, reschedule and replace the members are free, but please notify us 7 days before.

・A 95% refund is available to any cancellation more than 14 days (the day of the event is not included) in advance of the day of the event.

・A 85% refund is available to any cancellation more than 7 days (the day of the event is not included) in advance of the day of the event.

・Cancellations made 7 days or less in advance of the day of the event will NOT be refundable.

 

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